Turkish Airlines Cancellation Policy: Unravelling the secrets

Turkish Airlines Cancellation Policy: Domestic and International flights

If you travel from Turkish Airlines, you must know the cancellation policy. As there can be situations or emergencies that can happen at any time, and you have to change your plan of flying through Turkish Airlines. Usually, according to the Turkish Airlines tickets Cancellation Policy, travelers must pay cancellation charges if they have bought a non-refundable ticket. Also, there are some situations when you can qualify for a full refund for cancellation. Lets go ahead and learn about Turkish Airlines Cancellation Policy in detail:

How to receive a full refund from Turkish Airlines?

As per the Turkish Airlines cancellation policy, there are some conditions that the travelers can qualify for full refunds. Have a look:

  • After cancellation, the airline offers an alternative flight option if it is unsuitable for you.
  • If the flight is already late for five hours or more.
  • If your flight is already rescheduled, you cannot reach your connecting flight on time.
  • There is a death in the family.
  • You have bought a refundable ticket.
  • Any medical emergency has arisen.

24-hour cancellation as per the Turkish Airlines Cancellation Policy

If you have already booked your flight from or to the United States, you should know that Turkish Airlines can hold your reservation for 24 hours. 

The traveller is not obliged to pay if they have booked with the official website of Turkish Airlines. The other condition is the booking should be confirmed at least seven days before the set departure.

Once you have paid for your ticket, the refund will credit as per the rules and regulations applicable to the booking. If you do not pay within the 24-hour window, your booking will forfeit, and you do not have to pay any fees.

Turkish Airlines Cancellation Policy

If Turkish Airlines cancels your flight, then according to their cancellation policy, the traveler can claim:

You can board the next flight available with Airline. However, If the waiting period between your original flight departure and the new flight departure time exceeds 8 hours, we will provide you with accommodation and transportation charges.

You can opt for your Turkish Airlines Cancellation Policy and seek a complete refund if the next available booking is unsuitable.

  • The traveler who paid via bank transfer, cheque, cash, award ticket, or travel voucher will receive the refund in 20 days.
  • As we have canceled your upcoming flight, if your further journey no longer serves your purpose, the airlines will provide you with the option for the earliest return flight towards the starting point.

Turkish Airlines Ticket Cancellation Policy: Refunds

As per the Turkish Airlines refund policy, here are the guidelines:

  • If you bought your ticket via credit card, the refund amount will be credited to the original source within seven days of placing the request.
  • If you bought your ticket via cash or cheque, the amount is refunded to the provided details within twenty business days of placing the request. The traveler can contact Turkish Airlines for a refund.
  • While applying for a refund, provide all your details, including address, name, ticket number, destination details, etc. The refund will also include any other optional services you bought while traveling.

Turkish Airlines Award Ticket Cancellation:

If you cancel your Award tickets, Miles amount will credit back to your account instantly.  The traveler will charge a fee of TRY 50 for domestic flights; for international flights, the fee is $25. The no-show cost for award tickets for international flights is TRY 50, and for domestic flights, the price is $100.

How can you cancel your Turkish Airline flight online?

Cancellation for Turkish Airlines flights is relatively easy. Have a look at the below list of options:

  • Visit the Turkish Airline’s official website.
  • Now login to your account.
  • Reach out to the “Manage Booking” section.
  • Now enter your name and reservation code.
  • Choose the flight you want to cancel.
  • Now follow all on-screen instructions, and complete the procedure.

If you find any issue while canceling your flight you can contact the customer care team of Turkish Airlines.

How can you cancel your Turkish Airlines flight on call?

The Travelers can cancel their Turkish Airlines flight by contacting to client service team of the Airline. You can speak to the executives and ask them for the desired assistance with the cancellation procedure. 

  • Turkish Airlines Customer Relations: +90-850-333-0 849
  • Turkish Airlines Baggage Service: +1-800-874-8875 
  • U.S. Customer Service: +1-800-874 8875 
  • Disabled Passengers:
    • TTY +1-800-455-9880 
    • Voice +1-800-778-4838 

Turkish Airlines Cancellation Policy : Charges for Domestic Flights

Here is the list of cancellation charges depending on the fare type as per the Turkish Airlines Cancellation Policy:

Business Flexible:

  • If the cancellation period is between 1 to 12 hours, then the charges are TRY 300.
  • If the cancellation period is above 12 +hours, there is no deduction.

PrimeFly:

  • If the cancellation period is between 1 to 12 hours, then the charges are TRY150.
  • There is no deduction if the cancellation period is above 12+ hours.

EcoFly:

  • The fare class only allows one to cancel the flight 12 hours or less before the scheduled departure.
  • If the cancellation period is above 12+ hours, then the charges are TL 200. For U/W/P/V/L/T/Q classes there will be no refund.

ExtraFly:

  • If the cancellation period is between 1 to 12 hours, the charges are TRY200. For U/W/P/V classes there will be no refund.
  • If the cancellation period is above 12+ hours, the charges are TRY 150

Turkish Airlines Cancellation Policy: Charges for International branded flights:

Here is the list of cancellation charges of Turkish Airlines for branded International flights as per the  Turkish Airlines Cancellation Policy:

Economy Class

  •  EcoFly: Turkish Airlines do not permit the traveler to cancel the ticket. The airlines only refund the tax amount.
  • Extrafly: Tickets can be changed for a cost of $70.

Primefly: 

Cancellation charges are $140.

Economy Class Exceptional

  •  EcoFly: Turkish Airlines do not permit the traveler to cancel the ticket. The airlines only refund the tax amount.
  • PrimeFly: Cancellation fees are applicable
  • ExtraFLY: Turkish Airlines do not permit the traveler to cancel the ticket. The airlines only refund the tax amount.

Business Class

  • BusinessFly: The passenger cannot cancel but can change for a $70 fee.
  • BusinessFly: The passenger can change his booked but cannot cancel.
  • BusinessPrime: No deduction

Turkish Airlines Cancellation Policy: Charges for International Non-branded flights:

Here is the list of cancellation charges for the non-branded flights as per the Turkish Airlines Cancellation Policy:

Economy Promotion: 

No cancellation is allowed. Only taxes qualify for a refund.

Economy Limited or Economy Semi-flexible: 

Cancellation before the flight departure is allowed for a fee. Once the flight departs, Turkish Airlines calculates the refund amount after subtracting the flight cost from the total flight cost.

Economy Flex/Flexible: 

The passenger can cancel before the flight departure by paying a certain amount. Cancellation before the flight departure is allowed for a fee. Once the flight departs, Turkish Airlines calculates the refund amount after subtracting the flight cost from the total flight cost.

Business Promotion: 

Refunds and cancellations are not allowed.

Business Semi-Flexible or Business Limited: 

The traveler can cancel before the flight departure on paying the cancellation charges. Once the flight departs, Turkish Airlines calculates the refund amount after subtracting the flight cost from the total flight cost.

Business Flexible: 

The traveler can cancel before the flight departure on paying the cancellation charges. Once the flight departs, Turkish Airlines calculates the refund amount after subtracting the flight cost from the total flight cost.

The above article states in detail the  Turkish Airlines Cancellation Policy. In conclusion, consider the policy before buying tickets with Turkish Airlines. Do know about the compensation and refunds before making your reservations.

How can you reach out to the Turkish Airlines?

The traveller can reach out to Turkish Airlines at the numbers listed below:

  • Cancellation/Rebooking/Booking number
  • United States Customer or Client Service +1-800-874 8875 
  • Turkish Airlines client relations number +90-850-333-0 849
  • Turkish Airlines baggage service number + 1-800-874-8875 
  • For travellers with disabilities:
    • TTY +1-800-455-9880 
    • Voice +1-800-778-4838 

Turkish Airlines Cancellation Policy: Frequently Asked Questions

Here is the list of FAQs related to the Turkish Airlines Cancellation Policy

How much time does Turkish Airlines take to refund your money?

Turkish Airlines takes about seven days to refund money if the tickets are bought via cards. If the keys are accepted via cash or cards, the refund can take upto 20 days after placing the request.

What can I do if Turkish Airlines changes my flight?

If Turkish Airlines changes the flight, you can cancel, confirm or change the new flight option provided to you.

What can I do if Turkish Airlines cancels my flight?

If Turkish Airlines cancels the flight, you can exercise the option of booking an alternative option or changing the transportation mode of the destination without paying any extra charges. You can also seek your refund.

How can I cancel my flight with Turkish Airlines and ask for a refund?

The passenger can cancel the flight and seek a refund under the below-listed conditions:

  • In case Turkish Airlines changes the schedule of your flight, and now you miss the connecting flight.
  • If Turkish Airlines happens to cancel your flight and the alternative flight assigned to you doesn’t suit you.
  • Turkish Airlines does not allow you to board your flight for reasons like hoverboarding.
  • If the Turkish Airlines flight is delayed by over five hours.

Does Turkish Airlines have a 24 hours cancellation policy?

Yes, Turkish Airlines offers 24 hours cancellation policy which can help travel to seek full refund if the booking is cancellated within 24 hours.

What is the Turkish Airlines Business Class Cancellation Policy?

Turkish Airlines business class cancellation policy if different for both the cadres. For BusinessFly you can change but cannot cancel. For Business Price there will not be any deduction.

Have a look at Spirit Airlines cancellation policy

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