If you are a frequent traveler for United Airlines, knowing about their customer service is also essential for you. Nowadays, reaching out to United customer service to know about upgraded baggage guidelines, refunds, cancellations, safety measures, etc., is very easy. You need to know how to do it. Our article will let you know how you can contact United Airlines customer service immediately.
How can you contact United Airlines customer service?
On the United Airlines official customer care page, passengers can look for the answers to the standard questions about various topics, like pet travel, lost bags, flight cancellation and MileagePlus. It will depend upon your circumstances how you want to reach out to United Airlines customer service as there are many modes, and they are also reachable through Twitter and Facebook.
How to chat with United Airlines?
United Airlines offers two types of live chat features. One is their virtual assistant feature that can help you with generalized topics like upgrades, reservations, pets and luggage. The other one is MileagePlus Assitant, which will allow you to interact with many issues of MileagePlus-subjects whenever required.
How can you call United Airlines customer service?
Here is the pointers to call United Airlines Customer Service number:
If you are contacting United Airlines to know about existing reservations, call (1-800-864-8331).
If you are a resident of Canada and the United States, then for any reservation assistance, you can call 1-855-820-3610.
You can also use United’s 24-hour Accessibility Desk and call 1-800-228-2744 from Canada and the United States.
How to contact United Airlines customer service for reservations?
United have an automated IVR system that allows the user to reach out to choose between the touch-tone and speech recognition option. The traveler needs to dial 1-800-UNITED-1 (1-800-864-8331), and menu via touch-tone can check out the options, and some of the commands are listed below:
| Option | Command |
| Flight status | Click 1 |
| Booking a new flight | Click 2 |
| For existing booking | Click 3 |
| MileagePlus | Click 4 |
| More Options | Click 5 |
| Baggage | Click 5 followed by 1 |
| Refunds | Click 5 followed by 2 |
| Receipts | Click 5 followed by 3 |
| Feedback | Click 5 followed by 4 |
| For more services | Click 5 followed by 5 |
How to reach out to my United Airlines MileagePlus Account?
You can start with the MileagePlus contact information page for any concerns or queries regarding the MileagePlus account. Here, you can learn about the missing miles, join the program, or, at times, change the name on the award account. If you would like to speak to someone about your issue or question, contact United Airlines via toll-free number at 1-800-780-0235 if you reside in Canada and the United States.
If you are reaching out from any other place, there is local United Airlines customer service, too. You can select your region or country and are good to go. The list will help you in reaching out to the source in a few clicks.
Can you seek refund from United Airlines for the flight cancellation?
Many United flights issue full refunds to the client, while many others only provide in terms of flight credits. With United, if you booked seven days before your scheduled departure, you can cancel it within 24 hours of the booking and receive a full refund. If the United flight you booked is canceled or delayed and the reason behind it is air traffic issues, mechanical problems, or weather, then the passenger can place their request via the contact form.
If you have booked a refundable flight, you can opt for cancellation at any time. In case your fare is not refundable, you will receive the travel credit to be used later. Check the fine lines while booking and cancelling your tickets.
How can you receive a refund from United Airlines?
If your travel plans are changed, and you want to cancel your trip and apply for a refund, you need to contact the MileagePlus account and click “My Trips” to revoke the respective booking and request a refund. The passenger can receive it in the form of credits or a full refund for the original booking. If you opt for flight cancellation and request a refund, you must fill out the form to seek a refund. If United has confirmed the refund then the amount will be credited to your account in 7 to 20 working days.
How to look for lost luggage on United Airlines?
If you are still present at the airport and yet to receive your baggage or if it is lost, delayed, or damaged, then you need to seek support from the baggage service office. But if you have left the airport, you need to contact the United Baggage Service Center at 1-800-335-2247. If you are present outside Canada or the United States, then you can call 1-281-821-3526.
If your flights are going through the U.S. Virgin Islands, Guam, and Puerto Rico, you should report the luggage within 24 hours. If you are going out of the country, then it is advised that you should write in 7 days for lost baggage. In case your luggage is delayed, then the timeline is 21 days. For tracing your luggage, you can reach out to this form, fill it out and check.
How can I send a complaint to United Airlines?
You must contact United Airlines customer care if you need to file a complaint. Enter your contact details and then check the feedback type you share; choose the flight you are referring to and then state your experience.
United offers many ways to reach them out for customer support. This article will help you know about United’s customer care services. You can note then numbers for the right section and seek client services per your requirements.